Privacy Notice

SHW Digital Services is the data controller for personal information processed through this website and in connection with the services. Business address is 72 Arthur Millwood Court, Rodney Street, Salford, Greater Manchester, M3 5HS, United Kingdom. Contact: scott@shwdigitalservices.site.

SHW Digital Services may collect your name, business address, contact details, account information, payment and transaction information, booking details, service requirements, task details, communications, and attachments relating to a task. SHW Digital Services may also collect technical information such as IP address, browser type, device information, and website usage data.

Information may be provided through contact forms, account registration, bookings, purchases, email, Microsoft Forms, meetings, support conversations, or documents supplied during a project. SHW Digital Services may also receive limited information from payment, hosting, analytics, webinar, and communications providers.

SHW Digital Services use information to respond to enquiries, create and administer accounts, prepare proposals, deliver and maintain services, host meetings and webinars, manage bookings, process payments, provide support, communicate service updates, protect systems, improve the website, send requested marketing, and meet legal and accounting obligations.

Depending on the activity, SHW Digital Services relies on performance of a contract, steps requested before entering a contract, legal obligation, legitimate interests, or consent. Marketing communications and non-essential analytics or embedded content should only be used with consent where required. SHW Digital Services will not use a different purpose in a way that is incompatible with the purpose explained when information was collected.

SHW Digital Services may use Vercel for hosting, Zoho Mail for business email, Bitrix CRM, Mailchimp, Google Analytics, Stripe, Supabase, YouTube, Microsoft Forms, Zoom, Google Meet, GoToWebinar, Microsoft Teams, and carefully selected contractors. These organisations may process information on behalf of SHW Digital Services or as independent providers under their own terms.

Some providers process information outside the United Kingdom. SHW Digital Services will take appropriate steps for restricted transfers, such as relying on an adequacy decision or using appropriate contractual safeguards where required. Provider locations and safeguards should be reviewed whenever a new service is added.

SHW Digital Services intends to retain business, service, contract, and financial records for six years, unless a different period is required by law or justified by the circumstances. Enquiry information, attachments, account data, and support records should be deleted or reviewed when no longer needed. Marketing data is retained until consent is withdrawn or the person unsubscribes.

Subject to legal exceptions, you may ask for access, correction, deletion, restriction, portability, or objection to processing. You may withdraw consent at any time where consent is the lawful basis. You can unsubscribe from marketing using the link in a message or by contacting SHW Digital Services.

SHW Digital Services uses reasonable technical and organisational measures to protect information, but no online service can guarantee absolute security. Please report suspected misuse or a data concern to the contact email above. You may also complain to the UK Information Commissioner’s Office.

SHW Digital Services may update this notice when the services, providers, or data practices change. The latest version will be published on this page with its review date.